error 13 LOG

today we were restoring our teams ipod touch 1G to stock firmware. it was going smoothly but half way through the restore it went boom! error(13)! it was in recovery mode at that time. after looking at the log we saw these sub errors in the restore

sub-error #1

2009-04-02 17:23:20.825 iTunes.exe[660:aac]: AMDeviceIoControl: GetOverlappedResult failed
2009-04-02 17:23:20.825 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2009-04-02 17:23:21.326 iTunes.exe[660:aac]: AMDeviceIoControl: GetOverlappedResult failed
2009-04-02 17:23:21.326 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2009-04-02 17:23:21.836 iTunes.exe[660:aac]: AMDeviceIoControl: GetOverlappedResult failed
2009-04-02 17:23:21.836 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2009-04-02 17:23:22.327 iTunes.exe[660:aac]: USBControlTransfer: error 0, usbd status c0000004
2009-04-02 17:23:22.337 iTunes.exe[660:aac]: AMDeviceIoControl: GetOverlappedResult failed
2009-04-02 17:23:22.337 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2009-04-02 17:23:22.838 iTunes.exe[660:aac]: AMDeviceIoControl: GetOverlappedResult failed
2009-04-02 17:23:22.838 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2009-04-02 17:23:23.339 iTunes.exe[660:aac]: AMDeviceIoControl: GetOverlappedResult failed
2009-04-02 17:23:23.339 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000004
2009-04-02 17:23:23.839 iTunes.exe[660:aac]: USBControlTransfer: error 0, usbd status c0000004
2009-04-02 17:23:23.839 iTunes.exe[660:aac]: radio-error not set

sub-error #2
note: this was self corrected but still was to late

2009-04-02 17:23:23.849 iTunes.exe[660:aac]: unable to open device_map.txt: No such file or directory
2009-04-02 17:23:23.849 iTunes.exe[660:aac]: : operation 4 progress -1
2009-04-02 17:23:24.050 iTunes.exe[660:aac]: : operation 42 progress -1
2009-04-02 17:23:24.050 iTunes.exe[660:aac]: WinDFU::OpenDFUDevice: path: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#2942109a
2009-04-02 17:23:24.050 iTunes.exe[660:aac]: WinDFU::OpenDeviceByPath: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#2942109a
2009-04-02 17:23:24.130 iTunes.exe[660:aac]: : operation 42 progress 38
2009-04-02 17:23:24.200 iTunes.exe[660:aac]: : operation 42 progress 77
2009-04-02 17:23:24.200 iTunes.exe[660:aac]: WinDFU::UploadData: EOF, cbRead: 2436
2009-04-02 17:23:24.250 iTunes.exe[660:aac]: : operation 42 progress 100
2009-04-02 17:23:24.250 iTunes.exe[660:aac]: WinDFU::UploadData: ZLP
2009-04-02 17:23:24.260 iTunes.exe[660:aac]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 6
2009-04-02 17:23:24.260 iTunes.exe[660:aac]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_SYNC
2009-04-02 17:23:24.270 iTunes.exe[660:aac]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 7
2009-04-02 17:23:24.270 iTunes.exe[660:aac]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST
2009-04-02 17:23:27.274 iTunes.exe[660:aac]: WinDFU::FinalizeDfuUpdate: GetStatus: status: 0, state: 8
2009-04-02 17:23:27.274 iTunes.exe[660:aac]: WinDFU::ProcessUpdateState: status.bState == DFU_STATE_MANIFEST_WAIT_RESET
2009-04-02 17:23:27.274 iTunes.exe[660:aac]: WinDFU::ResetDevice: resetting...
2009-04-02 17:23:27.425 iTunes.exe[660:aac]: WinDFU::FinalizeDfuUpdate: success

sub-error #3

2009-04-02 17:27:51.785 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: GetOverlappedResult failed
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000005
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: WritePipe: ProcessOverlappedIoRequest failed, nAtt: 4
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: WritePipe: failed to write, cbBuffer: 4104, cbWritten: 712, nAtt: 4
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: GetOverlappedResult failed
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000005
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: WritePipe: ProcessOverlappedIoRequest failed, nAtt: 3
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: WritePipe: failed to write, cbBuffer: 4104, cbWritten: 8, nAtt: 3
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: GetOverlappedResult failed
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000005
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: WritePipe: ProcessOverlappedIoRequest failed, nAtt: 2
2009-04-02 17:27:51.785 iTunes.exe[660:aac]: WritePipe: failed to write, cbBuffer: 4104, cbWritten: 8, nAtt: 2
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: GetOverlappedResult failed
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000005
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: WritePipe: ProcessOverlappedIoRequest failed, nAtt: 1
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: WritePipe: failed to write, cbBuffer: 4104, cbWritten: 8, nAtt: 1
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: GetOverlappedResult failed
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: ProcessOverlappedIoRequest: failed, error 31, usbd status c0000005
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: WritePipe: ProcessOverlappedIoRequest failed, nAtt: 0
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: WritePipe: failed to write, cbBuffer: 4104, cbWritten: 8, nAtt: 0
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: WinDFU::UploadData: UploadDataPacket failed, error -17
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: WinDFU::UploadFile: UploadData failed, error: -17
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: WinDFUUpload: UploadFile failed, error: -17
2009-04-02 17:27:51.795 iTunes.exe[660:aac]: : Recovery mode failed (result = 13)
2009-04-02 17:27:52.265 iTunes.exe[660:f2c]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#2942109a
2009-04-02 17:27:52.265 iTunes.exe[660:f2c]: WinAMRestore::ProcessDevNodesChanges: device: 0x064e4c08, notify: 2, connected: 1
2009-04-02 17:27:52.265 iTunes.exe[660:f2c]: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\IB0000#2942109a, inst: 0x64e4c08
2009-04-02 17:27:52.265 iTunes.exe[660:f2c]: IBOOT, DFU \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#2942109a, inst: 0x64e4c08
2009-04-02 17:27:52.666 iTunes.exe[660:f2c]: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\0000#2942109a
2009-04-02 17:27:52.686 iTunes.exe[660:f2c]: WinAMRestore::ProcessDevNodesChanges: device: 0x064e4c08, notify: 2, connected: 0
2009-04-02 17:28:01.879 iTunes.exe[660:d30]: iTunes: Restore error 13




and that all lead to the error 13

so we then booted into DFU and shift click restored and got the white screen and after this itwas succesfully restored!